Essential skills: It is critical that the candidate demonstrate the ability to: Demonstrate best practice in out of home care as identified by national standards and research Operate within applicable standards, policies and procedures and legislative requirements In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Advocate on behalf of children, young people and families Interpret policies, procedures, standards and statutory obligations Use communication techniques such as; active listening, reflection, summarising, questions and statements, gaining agreement on actions and explaining outcomes Use solution focused interviewing techniques Interview and engage children, young people , their families and foster carers in communication exchange. Effectively and impartially collect and analyse information according to risk assessment frameworks or models. Articulate rationale for decision-making Interpret legalese into language understood by client and significant others Set boundaries for roles and actions Demonstrate empathy and rapport building Use age appropriate language and questioning techniques Facilitate participative goal setting and case planning Utilise conflict resolution skills Manage grief and change processes Engage and establish a professional relationship with children and young people Monitor own level of stress and implement stress management strategies Work appropriately with cross cultural issues Present factual, non-emotive information succinctly. Demonstrate appropriate use of supervision and consultation Maintain documentation as required, including effective use of relevant information technology in line with work health and safety (WHS) guidelines |